AI customer support agent for email and WhatsApp

Customers expect fast answers at all hours. An AI customer support agent gives you that without hiring a night shift — it handles the routine 80% instantly and escalates the rest.

Where it works

• Email — your minion gets its own address, reads incoming mail and replies in your voice.
• WhatsApp — answer the channel Singapore customers actually use, day or night.
• Web chat & Telegram — same agent, more channels.

What it does well

• Answer FAQs and order/account questions from your knowledge base.
• Triage and tag incoming requests so nothing slips.
• Draft replies for sign-off, or send directly once you trust it.
• Hand off cleanly to a human with full context when needed.

Built for trust

The agent runs sandboxed on its own VM and only uses vetted tools. Start small — let it draft replies — then widen its remit as confidence grows. See more use cases on AI agents for business, or get started. Singapore businesses: see the WhatsApp playbook.